Our Service Agreement with Jason Hopkinson for good hearted relating. TnCs take presidence.

The video is a simple summary of the service agreement for all my services at all my websites. The framework and services are all the same, only the context changes with an academic focus, adult development approach or how to whisper. More details are below and the Terms and Conditions page are the overuling authority to any services and accessing the proprietary information at my websites and YouTube channels.

My service agreement to you

To perform to the best of my abilities.

To commit to arranged appointments and to give notice of any cancellation as soon as possible.

To commit to continuity on a weekly basis unless otherwise arranged.

To be available preferably online for video, but definitely via phone for booked session times if the internet is unavailable for one of us.

To maintain confidentiality. Confidentiality will be preserved between the individual and myself. If required, issues will be discussed with my counselling supervisor, as is standard practice for practitioners. General outcomes will be communicated to caregivers if they are involved/funding this service.

Care Givers are defined as parents or legal guardians if in alternative care (especially if under 18). With the consent of the minor and/or parents approved areas of concern will be communicated to their other professionals if requested.

To communicate my concerns to caregivers. To provide potential options to any concerns or possibilities for caregivers to approve if the customer is under 18 years old, or is under a care arrangement that I am informed of.

Where required to communicate to caregivers where the coaching is heading and how positive changes can be supported. This will be done briefly via phone or online methods like Skype, possibly via a booked appointment due to timezone differences. Suitable feedback methods will be discussed before coaching services commence as part of the enrolment phone call.

To return any phone or online messages to you at the first convenient time. Direct verbal or online video contact is preferred. Unlisted (or Private) and temporary YouTube videos may be used for my reply if approved on the enrolment call. These will be deleted once viewed, for privacy reasons. If I call I will leave a message if not answered.

Customers are welcome to send emails. I will respond preferably via phone or online verbal/video methods. Replying via email is time consuming for me due to my writing abilities.

To only undertake coaching and therapeutic change processes (eg: motivation, learning issues, belief change, trauma work etc) with a student/customer if they wish for the change. If expectations of guardians or involved parties like teachers/professionals differ from the individual it will be discussed (ie: Law Zero, self-responsibility of the individual). Per my NLP counsellor and international Trainer certification the full ecology (safety and desirability) of any potential change will be examined so it is a good outcome that serves the best interests of the person.

Your agreement with me

To commit to arranged appointments. To give notice of any cancellation as soon as possible via direct phone call (and message) or Skype video message.

Session times will start 10 past the hour to save lateness and finish on the hour unless otherwise arranged. If a session is to be therapeutic (ie: therapeutic change processes are used) it may be extended past the usual top-of-the-hour finish time. Notification will likely be given before as consent will be agreed to prior.

To be available preferably online for Skype video, but definitely via phone for booked session times if the internet is down or unavailable. For the student to be mentally and physically prepared for the session start time.

To commit to continuity on a weekly basis unless otherwise discussed. Commitment to regular sessions demonstrates the importance of the service and maximises progress.

To be in the best location possible for this online session. A room free of disruptions, noise and other people is preferable. The actual location where private study is undertaken is best.

To give me immediate feedback if you (caregiver or student) are unhappy with anything that is happening. In this way, it can be changed as soon as possible.

To communicate your expectations to me in clear terms.

To keep me updated with progress and developments if they are relevant to my services.

Payment for a session is to be upfront only. Pre-paying a block of sessions secures the best price.

Cancelling within 48 hours or missing a session without notice unless a doctor’s surgery receipt is produced may result in no rescheduling of that session. This may be reduced by 50% if circumstances are unavoidable. This will be strictly enforced as session times are limited for this service. Please discuss this if you have any questions before it happens.

Sessions are to be paid per the agreed rate on the pricing & booking page. Prices are subject to change and existing clients will be notified in advance.

Existing clients will be notified if their existing prices stay at the current rate for a further time, as consistency is rewarded. The deeper objective of these services is to develop successful habits that last for lifelong learning, self-motivation and independence.

If you have any questions concerning this agreement, please feel free to raise them with me.

Any feedback (positive or negative) you can give me concerning my service would be greatly appreciated. I will endeavour to incorporate feedback wherever possible, to improve the service I am providing. Feedback that can be added to the website is preferred.

Please read the TnCs, as a condition of this service and entering this website is deemed that you agree fully to the legal Terms & Conditions.

Online Courses and Membership requirements

There will possibly be limited places to comment in online courses, they are designed as safe and central access to course videos. Course ‘Guides’ as Facebook terms it may have comments for feedback, insights and questions only. The courses are not designed to be a typical Facebook group with membership interactions.

Participants must resonate with the desire to be caring and to improve. To be caring and give feedback. To give what they want to receive, ie: to ask questions and to give answers to other people for them to consider. Guidance may be given in the group as to how to give good feedback. There is a difference between nasty feedback (bullying and trolling) and ‘negative feedback’. Giving feedback is a useful skill to learn and improvements can seem negative to the receiver but are not necessarily bullying or trolling. The 9 pillar framework will offer guidance on feedback versus negative actions.

This service, online courses and the club is respectful of all views, ideas, religions, races, sexual orientation and socio-economic status (etc):

Nothing less will be tolerated. Our uniqueness (Laws of Success No 8 a lovely cockatoo video @ StudentSuccessTurtor.com) is to be developed and celebrated in a supportive environment. Interactions need to be based on caring and co-existing so humanity and nature can live together.

The skill sets and techniques shared in this group are non-religious but can be applied to any religion. If you have any concerns please contact and we can discuss, modify or help you understand how it is supportive of all living beings so their boundaries are respected. Being caring and respectful of all is the basis of everything within this website and services. Caring is hard-wired in our unconscious mind’s prime directives.

Post content:

It is important that posts are within the framework of what this group is about. That they relate to Whispering, learning or the Wispering, learning and Presence state practice. If a post or comment is deleted this is likely why. That will be the feedback as it is now missing because the guidelines were not adhered to. Feedback or a warning may be issued for inappropriate content.

Pictures, memes or videos need to relate to your personal experience or a question. A picture or meme needs to be 100% related to what you’re talking about or the question you are asking. A meme without your personal input or reflection will be deleted.

We need to keep this course focused. It is a course where people come to learn and confirm this skill development process. It’s a place to post wins, share one’s learning from mistakes and spread great ideas. As social media is an attention-addictive process we need to keep your time in the course focused. Your time and your growth are the priority.

Group communications and reminders:

Initially this will be done within the private closed Facebook group as a comment or a new post. Messenger is not to be used for group-wide or personal communications to me (Jason) or any moderators or admins. Personal concerns or questions can be sent to me (Jason) via text message, email or Skype. Facebook owned companies will not be used due to privacy concerns and repeated hacks, this includes WhatsApp and any social media company owned by Facebook. A different platform for group communications may be chosen at a later point away from Facebook or Skype.

Spamming members or trying to sell services within any of these services will result in instant removal with no refunds. If you are being spammed or having someone try to sell you services please inform Jason by email or phone.

Positive behavioural conduct:

Bullying or discrimination as defined in the Terms and Conditions will not be tolerated. It is a potential banning offence. Please contact me directly if you have any concerns or questions about this. There is a distinction between ‘offence’ and intent (pillar No4 Law Zero will help define the difference).

Privacy of the club and online courses:

Trust in the group and confidentiality to explore and do new things are critically important to the learning and growth of participants.

Participants are not to share names, ages, comments or experiences of other individuals, this is a removal / banning offence. Another person’s material cannot be shared unless that individual has expressly agreed in that instance.

Per the Terms & Conditions I will use and make videos to help others. The privacy of individuals will be kept. As part of this group and being part of the proprietary material of this website if I share someone’s challenges or wins as an example the person’s identity will be preserved by changing various features to make them indistinguishable. If any concern is noted please contact me directly and it will be immediately resolved. If this person expressly agreed via text or email it is ‘ok’ to use the real details this will be recorded as such.

Real identity profiles should be used within this closed group, fake Facebook profiles will not be allowed unless discussed with Jason and I can ascertain the individual is in alignment with pillar No4 Law Zero. Nobody outside this participant limited number course/club can see you. As this is a closed group, non-members cannot see your material.

The Terms & Conditions page gives the overruling clarity

Proprietary Material & Copyright

Proprietary material:
Per the Terms and Conditions the material in this website, YouTube channel, Mastery Club and online courses is all proprietary. Permission needs to be given, so please ask. Legal speak for this is in the Terms and Conditions.
Pillar No4 in the 9 pillar Framework is Law Zero is such an important factor in relating to nature and being a good citizen.

Feedback, Improvement & Recommendations

This website and service and its contents is here to assist all, especially nature and its survival as us humans destroy it from our lack of connection. This lack of connection with nature divorces us from our heart and caring. There are some triggering topics within this website and courses as many have strong views regards being with nature and how it is to be related with.

Pillar No4 in the framework is Law Zero. This is all about personal respect and honesty which is the key ingredient that is missing where humans expect the externals to suit them be that a country, person, a habitat or any living thing in nature. We somehow have to co-exist with our environment, as humanity has now caused the planet’s 6th major extinction event. Feedback is welcome as to how we help this planet for all nature and our future grandchildren.

Something better can be made if feedback is received.

So please, send me an email of feedback or recommendation (and please state that I can use a recommendation publicly). A selfie video would be very well received, as it gives that realness and validity that text cannot.

GDPR and Privacy Policy

European Union GDPR (General Data Protection Regulations)

The EU GDPR is designed to help all of us have more control over our personal data, and how is it used.

Who does the information GDPR apply to?

Data subjects, being all visitors and users of any website who are members of the European Union, and therefore who submit personal data. [replace name]  is the data processor and data controller of this site. You can find out more about this law here.

Privacy Policy

Effective from 25th May, 2018

This Privacy Policy sets out how we use and protect information that you may provide when you use this website.  Your privacy is protected and important to us. If you provide identifiable personal information it will only be used to help us fulfil your project requirements.

[replace name]  is the company who collects any personal data submitted through [replace url] 

We may update this policy periodically, please check this page to ensure that you are in agreement with any changes.

What We Collect

Personal information, basically any data that can be used to identify or contact you is collected so we can service your requirements.  This could include your name, business name, address details, email, telephone numbers, or information pertaining to your exhibition stand requirements. You may also at times be asked to leave a message about your enquiry or project brief. Websites also collect your IP address through the use of Cookies (find out more about cookies below).

If you opted-in to our mailing list, you may receive occasional emails on important updates or service information. You have the right to opt-out or and have any personal details removed at any time, please email [replace email address]

What We Do With The Information We Collect

Information is saved until the enquiry is dealt with, and then archived with the project or on cloud based systems if you are an ongoing client. We also retain your contact details and information in the emails you have sent, but you can request to have your personal details deleted at any time.

We will not sell, distribute, or lease your personal information to third parties unless we have your express permission, or are required by law to do so. We may use your personal information to send you relevant information about services we offer, or information you need as part of the services we offer.

Data Security

In our continued commitment to ensuring that your information is secure and to prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures in place to safeguard and secure the information we collect online.

  • Data is stored on a secure cloud-based server or on a secure, password protected computer with limited user access.
  • Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk.
  • We have procedures including 2FA, passwords, restricted access and other security features in place to keep your data secure once we receive it.
  • [replace name]  will NEVER pass on your personal data to third parties without first getting your explicit consent.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes
  • If you have previously opted-in to a mailing list, or provided other information, you can find out what information we hold, and ask us to remove or not to use any of it, by writing to, or emailing [replace email address]
  • You may request details of personal information which we hold about you.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to, or email us as soon as possible at [replace email address]  We will promptly correct any information.

Google Analytics

User and Event Data Retention

User-level and event-level data associated with Google Analytics cookies is retained for 14 months and then automatically deleted.

IP Anonymization

I have implemented IP Anonymization, simply put, the last three digits of your IP address are set to zeros in memory shortly after being sent to the Analytics Collection Network. The full IP address is never retained, or written to disk.


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